Burger-Chan fuels the front lines.
Owned by Willet Feng ’06 and Diane Feng ’07, Burger-Chan is a local restaurant beloved by all who know this hidden gem. Located in the underground food court at Greenway Plaza, Burger-Chan has been serving up high-quality, customizable burgers, hot dogs and sandwiches since 2016.
Now, in the midst of the COVID-19 pandemic, Burger-Chan is stepping up to help feed medical workers on the front lines.
After Harris County limited restaurants to pickup, delivery and drive-thru service March 17, Burger-Chan temporarily closed its doors. Two weeks later, after assessing the needs of their staff and consulting with fellow industry workers and health care professionals, they resumed operations with limited hours and a smaller menu.
Knowing that their customer base would still be limited by the large number of people working from home, the Fengs looked for alternative ways to keep their business afloat. They first collaborated with Feed the Front Line, a grassroots donation-based movement that provides meals to medical workers and first responders. Feeding the Front Line requested 140 meals for midnight delivery during their first week working together, an effort that required days’ worth of preparation and more than 12 hours of continuous cooking.
Now, Burger-Chan is primarily fulfilling orders with Snacks for Med Staff, an organization started by two Rice MBA students, Coco Ma and Kathleen Harcourt. To continue giving discounts to the organizations they’re working with, Burger-Chan has also set up a fund on their online ordering platform that allows customers to purchase “staff meals” that benefit health care and food service workers.
“The response has been overwhelmingly positive,” said Diane. “After every delivery, we receive photos of hospital workers eating our food with a thumbs up and a smile on their face. These hospital workers are under a lot of stress, so I’d like to think that our food takes a little bit of that stress away and gives them the energy to keep fighting to end the COVID-19 pandemic.”
To date, Burger-Chan has worked with four organizations to provide meals to medical workers: Feed the Front Line, Snacks for Med Staff, LIFE Fund through NextSeed and Community First. The Fengs encourage interested readers to research these organizations and consider donating as every contribution helps both local businesses and health care workers.
More information about Burger-Chan and their efforts to help health care workers can be found on their website: burgerchanhtx.com.
“Tiny Acts of Kindness,” a project from Rice’s Office of Public Affairs, features stories about Rice Owls responding to the COVID-19 pandemic in kind, creative and effective ways. Read the Rice Magazine series here.